Catalyst Housing Group Permit Applications

Please note that even if you have applied for a permit, you still cannot park until such time as that permit has been received and is displayed in the vehicle. Having applied for a permit and awaiting it to be delivered does not allow you to park. You must have the permit clearly displayed in your vehicle in order to park. Therefore we strongly recommend that you apply for your permit online as this will be the quickest way of obtaining your permit. 

To apply for a permit for a property managed by Catalyst Housing Group, please select one of the links below. Full details of the parking and permit restrictions are also available to view or download.

In order to submit an application online, you will need an email address and the ability to upload documents in either pdf or jpeg formats. We do not accept document uploads in other formats.

If you cannot submit an online application, please download and print the application form and send it to us by post or email. If you apply by post you will need to submit your payment with your application, either by means of a cheque or postal order, or a completed credit/debit card payment form. 

Please note that in order to ensure PCI Compliance, it is not possible for you to email your payment card details to us. You may still apply by email by completing the form and attaching supporting documentation, but if you do this, please ensure that you do not include your payment card details. We will process the application and then telephone you on the number supplied in order for you to make payment by card. Any applications made by email which contain payment card details cannot be stored or processed and so they will be immediately deleted and you will need to re-apply.


Terms & Conditions - Parking Permit Applications & Issue

1) Applying for a permit does not guarantee that a permit will be issued. The issue of permits may be restricted by document validity checks or by the availability of parking spaces already issued and therefore applicants must not park until they have received confirmation that a permit has been issued or a sapce has been allocated.

2) All permits are issued in accordance with the following terms and conditions. An application for a parking permit confirms acceptance of all the terms and conditions of parking detailed here. 

3) Permit costs are:

Yearly resident permit (within London, including Hounslow/Feltham area) - £82

Yearly resident permit (outside London) - £43

Single use visitor scratch cards - £12 per book of 12 (valid until 09.00 on day following first use)

Please note that visitor parking may not be available at all properties and in such cases, visitor permits cannot be purchased and visitors must seek alternative parking arrangements. 

Full payment is due once the application has been verified and before the permit is issued. The price is valid until 31 December 2018. All permits are sold directly by Catalyst Housing Group and Wing Parking manages the sales on their behalf. 

4) All permits must only be used in accordance with the Terms and Conditions of Use of the permit as provided with the permit.  

5) The charge is made for the issue of the permit and as such no refunds will be given where permits are cancelled, returned or lost. Permits will be replaced or transferred to another vehicle for the remainder of the original validity period for an administration charge of £10.00.   

6) Where there is a change of vehicle, the permit for the old vehicle must be returned when the application for the new vehicle is made.

7) If you are applying for a residential permit, complete the details of the vehicle for which it is required and ensure you enclose a copy of the registration document confirming the vehicle is registered to the applicant address along with proof that the vehicle is taxed and subject to current insurance and MOT.  

8) Where a vehicle registration document is not available, other suitable documentation confirming the residential status and ownership of the vehicle must be provided instead. To confirm residency, the applicant must provide copy documentation as detailed in section 9 below. To confirm ownership the applicant must provide copies of whatever additional information is available such as purchase invoice, insurance documents, etc.

9) If you are applying for a visitor permit, simply check the box. No further proof of residence is required for visitor permits applied for at the same time as a resident permit, however, if a visitor permit is applied for separately, the applicant must provide a copy of one of the following documents to confirm residency:

  1.     i.     a bank or credit card statement less than 3 months old
  2.     ii.     a utility bill less than 3 months old (gas/electric/landline telephone)
  3.     iii.     a Catalyst rent statement less than 3 months old

10) All documentation provided to confirm residency or ownership will not be returned to the applicant so please ensure that you do not send original documents, only copies.

11) Permit renewals do not require residence or registration documentation to be resubmitted provided there is no change in any of the details. However in this instance, the application must be made in the same name and address as previous, and the "renewal" box must be checked on the application form. Residential permit renewals must however include current proof that the vehicle is taxed and subject to valid insurance and MOT.  

12) In the event of any doubt over the validity of any application or documentation, we reserve the right to seek further information and documentation as we see fit in order to satisfy ourselves that the application is in order.

13) In the event that any permit payment is later cancelled, withdrawn or returned (for whatever reason), then the associated permits will immediately become invalid. Any permits issued following any cancelled, withdrawn or returned payment will be subject to an additional administration charge of £25.00 per permit.

14) All personal data collected in respect of parking permit applications is subject to the GDPR. Data will be retained and used in order to maintain the valid operation of the overall parking management scheme, including for the purposes of debt administration of of unpaid parking charges notices. Data will also be shared with Catalyst Housing Group. Our full privacy notice is available here.

15) Successful permit applications will be despatched within 2 workings days of payment. Please do not contact us to chase your application until at least 7 working days have passed since the application was submitted. If you have not received your permit within 7 days, you must contact us. You cannot continue to park unless you display a permit. Merely having paid for a permit does not grant permission to park and there is no electronic register of vehicles for parking attendants to check. They will issue parking charge notices if a permit is not displayed, irrespective of whether one has been paid for or not.  


Full Parking and Permit Restrictions 

Online Permit Applications

Post and Email Permit Applications